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Google Business Profile

Easier to find. Easier to choose.

For a local business, your Google Business Profile can be the first thing a customer sees before they ever visit your website.

We optimise and manage it around visibility, trust, calls and enquiries — not screenshots of rankings.

Start a project

Get a consultation.

Tell us a little about the business.

We respond within one business day.

The problem

Your profile is often judged before your website.

A customer searches for a business, sees a few local results, checks the rating, photos, services and reviews — and decides what to do next.

Your Google Business Profile should look like an active, trustworthy business — because that's exactly what customers are judging.

A profile that is incomplete, outdated or poorly managed can lose that customer before they ever reach your website.

Photo
Riverside Dental Clinic
4.8 (212)
Dental clinic · Open now
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What we manage

Five areas, managed together.

01

Profile Foundation

Categories, business information, hours, service areas, attributes and profile accuracy.

02

Services & Photos

Relevant services, products where applicable and real business photography.

Before
After
03

Posts & Activity

Useful updates, offers, work, announcements and other relevant activity.

04

Reviews

A compliant process for requesting reviews and responding to customers.

05

Monitoring & Reporting

Profile changes, visibility, calls, website clicks, direction requests and other meaningful actions.

Reviews

Reviews are more than a number.

A strong review profile builds confidence before a customer calls. We help businesses build a consistent, compliant review process — rather than buying reviews, incentivising customers or using shortcuts that can put the profile at risk.

Visibility isn't enough

Getting found is not the same as getting chosen.

A profile can attract visibility and still lose the customer.

01The information needs to be accurate.
02The photos need to look real.
03The services need to be clear.
04The reviews need to build confidence.
05The next step — call, website, WhatsApp or visit — needs to be obvious.

That's what we optimise for.

What we include

The full scope, kept concise.

  • Profile audit
  • Setup / optimisation
  • Category selection
  • Services and products
  • Business information
  • Photos
  • Posts
  • Review management
  • Profile monitoring
  • Performance reporting
  • Ongoing management

We work within Google's guidelines. We don't use fake addresses, bought reviews, keyword stuffing or other shortcuts that put a business profile at risk.

Who it's for

Who it works best for.

Good fit

  • Local service businesses
  • Shops and physical locations
  • Clinics and professionals
  • Restaurants and hospitality businesses
  • Businesses serving defined local areas
  • Businesses that depend on calls, visits or local enquiries

Not always the right first move

If your customers are entirely national or online and location doesn't influence the buying decision, a Google Business Profile may not be your strongest growth channel. We will tell you that if that's the case.

Questions

Frequently asked questions.

How long does it take to improve a Google Business Profile?

It depends on the starting point, competition, location and category. Local visibility takes consistent work.

Can you guarantee top-three rankings?

No. Local rankings depend on factors including relevance, distance and prominence, and no legitimate agency can guarantee a fixed position.

Can you help with a suspended profile?

We can review the situation and help with the appropriate recovery and verification process.

Do you provide review management?

Yes. We can help create a compliant review-request process and manage responses.

Do I still need a website if I have a Google Business Profile?

Yes, in most cases. The profile helps people discover and evaluate you; your website can provide deeper information, build trust and support the next step.

Do you manage multiple locations?

Yes, where the business has legitimate locations and the project requirements support it.

Get started

Is your Google Business Profile actually working for you?

Tell us about your business and we'll look at what could be improved first.